First Massage Visit

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What To Expect From Your First Registered Massage Visit

“A good weekend begins with a positive attitude and a great massage”

Your comfort is important to us. Therefore, we put together a detailed list of what to expect on your first visit.

Please Note: For your comfort and safety, we are following stringent Covid-19 protocols and have taken extra measures to ensure physical distancing in common areas, as well as regular cleanings in between each client as per the College of Chiropractors of BC and the College of Registered Massage Therapists of BC mandates. Please ensure you fill out our online Covid-19 questionnaire before each visit and stay home if you are not feeling well.

When you arrive at Active Balance Chiropractic and Wellness Centre, you will be greeted by one of our friendly Office Assistants. If you have not already filled out the intake and Covid-19 paperwork online, you will take a few minutes to fill it out before your appointment. The intake paperwork gives us an idea of your pertinent health history and identifies what you wish to accomplish with your treatment. You will also fill out an informed consent form and review our fees and cancellation policy.

There are three components to the first visit, as well as all subsequent visits:

  • Consultation
  • Assessment

  • Treatment


Once in the treatment room there will be a review of health history and a short conversation about the present health condition you want treated. The RMT will also answer any other questions or concerns.


Then an assessment will follow, this gives the RMT information on how to proceed with an appropriate treatment plan. This part of the treatment is necessary for every treatment, due to the fact that our bodies are constantly changing. Although the more the RMT gets to know you and your body and the more frequent you visit, the faster the assessment will go.


There are two types of Massage treatment:

Relaxation Massage: This is offered in a 60 min time slot only. It consists of a full body treatment with the intention of calming down the sympathetic nervous system. Scalp, hands and feet are usually included in this because they are sensitive areas and they have a dramatic effect on the nervous system. It will have less assessment and generally won’t be as deep or specific as a therapeutic massage.

Therapeutic Massage: At Active Balance, we offer 60min, 75min and 90min treatments. These sessions will include assessment, specific treatment, and home-care.This kind of treatment is generally not a full body treatment and is focused on the area of complaint. There may be continuous dialogue throughout, checking in on pain scale and how your body is adapting to the treatment. If home care is indicated the hands-on portion of the treatment will end 5-10 minutes early so that there is time to explain the home care appropriately.

At Active Balance, we care for the “whole you”, and we believe feedback is a gift. You are always encouraged to ask questions along the way and voice any comments or concerns you may have!

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